EXPERTUS CASE SUMMARY

Creating Content in a Crunch: e-Learning Quality Without Compromise

CHALLENGE

A prominent technology sector company recently upgraded its LMS. But as the go-live date approached, one critical question remained: How could they quickly educate hundreds of training administrators, worldwide?

TOP PRIORITY:

LMS upgrades are likely to fail unless training administrators know how to apply new and improved features. But in this case, time was not on the customer's side.

KEY ISSUES:

• Only 11 weeks remained until launch
• The schedule was fixed - with no flexibility
• Advance certification was required of all administrators

SOLUTION

Leveraging the customer's existing e-learning foundation, Expertus rapidly developed and deployed a comprehensive set of nine 1-hour interactive learning modules.

IMPACT

Mission accomplished. Despite the extraordinarily aggressive schedule, the customer's training administrators were ready when the upgrade debuted. What's the typical schedule for this type of e-learning scenario? 5-6 months. But Expertus delivered in LESS THAN HALF THAT TIME. Here's how:

• Highly Scalable Resources - Immediately, we assigned dozens of our e-learning specialists to the project
• E-Learning Strength - More than 75% of our content specialists are deeply skilled
• Learning Management Knowledge - Expertus is much more than a content outsourcing shop. We know how to build courseware that fits learning business processes, and complies with LMS technologies
• Project Leadership - A dedicated, central point-of-contact keeps both customer and Expertus resources on-track throughout the project cycle

BOTTOM LINE: Because Expertus delivered exceptional quality in such a tight timeframe, the customer has since called upon our content professionals to drive 3 additional projects.

> LEARN MORE: Read about our Learning Content Development services